Museums Victoria is seeking a highly motivated and organised Business Support Officer to work in the Museum Spaces and Events team. The successful candidate will  manage the administrative work and provide business support to the Museum Spaces team that oversee the management and delivery of all venue hire and event activities across Museums Victoria iconic venues, Melbourne Museum, Scienceworks, Immigration Museum and the Royal Exhibition Building.

ABOUT MUSEUM VICTORIA:

For more than 165 years, the people of Victoria have turned to their State museum to connect the past and the present, and to imagine the future. Our venues include Melbourne Museum, the UNESCO World Heritage listed Royal Exhibition Building, Bunjilaka Aboriginal Cultural Centre, Immigration Museum, Scienceworks, Melbourne Planetarium and IMAX Melbourne where we deliver unique exhibitions, programs and experiences for visitors from across Australia and around the globe.

THE OPPORTUNITY:

The position is accountable for contributing to the effective operation of Museum Spaces through the provision of efficient and timely business and administrative support around events sales and operations.

The successful applicant will have experience in similar business support or administration roles and have an eye for detail

Key duties of this role include:

    Provide high level administrative support to the Museum Spaces Manager and other managers including filing, routine correspondence, internal event RSVPs, minute taking, general phone, email and calendar management and following up on enquiries.
    Administration of financial and business systems (requisitions, purchase orders, invoicing, some contract administration, venue space bookings system), and sales support (limited research tasks).
    In consultation with the Manager, develop and implement effective business tracking processes and systems and interpret and consolidate reports.
    Provide support where required in relation to sales and marketing activities.
    Maintain a highly organised work area, use initiative and problem-solving ability and work effectively as part of a team in a busy environment.
    Assist with monitoring of customer feedback, ensuring world class standards are maintained.
    Operate and maintain the event/space management software system
    Provide high levels of customer service to both internal and external clients.
    Be a key point of contact for clients, caterers, suppliers and stakeholders; develop and maintain excellent working relationships.

Please see our Role Statement for a copy of the full Key Selection Criteria and Duties.

OTHER INFORMATION

This role is full-time ongoing position, working 5 days a week and may be required to work on the weekends.  The salary on offer is $52,493 (Base of grade) per annum plus 10% superannuation.

HOW TO APPLY:

To view the position description, visit https://museumsvictoria.com.au/careers/

To apply, please submit the following:

    A brief Cover letter that outlines your interest in this role.
    A current CV detailing relevant experience.
    A brief document outlining your responses to the Key Selection Criteria.

Please note: Applications that do not include the above elements will not be considered.